Here's what Luonkos, a premium Finnish natural cosmetics brand had to say about our partnership:

"Luonkos is a Finnish premium natural cosmetics brand with a beautifully crafted product line that caters to all skin types and a range of unique skincare needs. With their deep expertise, Luonkos offers knowledgeable, high-touch customer support during office hours. However, with their rapid international expansion, they faced the challenge of scaling their customer service across multiple time zones without sacrificing the quality that sets them apart. That's where Dori came in. Known for their award-winning team of world-class AI scientists and developers, Dori was perfectly positioned to take on this ambitious challenge. To ensure the solution was indistinguishable from human interaction, we partnered with researchers from the University of Helsinki and MIT to rigorously test its effectiveness. Remarkably, users could not tell the difference! Throughout, the Dori team's professionalism and enthusiasm made every step of this complex process seamless and enjoyable. They met our high standards and exceeded our expectations, truly raising the bar. A huge kudos to the Dori team!"